Facebook Messenger
Customer conversations from authorised business Pages through official Meta APIs.
Customer messaging SaaS by Calycks Websites Ltd
RUDOOD
Rudood brings business conversations into one clear workspace.
Manage customer messages from WhatsApp, Facebook Messenger, and linked Instagram professional accounts, combine AI-assisted replies with human handoff, and turn conversations into orders, bookings, follow-ups, and CRM activity.
- Business-owned channels
- Configurable AI assistance
- Human handoff
Shared inbox
AM
Amina MarketOrder follow-up
NC
North ClinicHanded to Sarah
ST
Studio TwentyAI-assisted draft
Amina MarketMessenger
Handed to SarahOrder follow-up
Supported use
Built for customer service, not unsolicited bulk messaging.
Each business authorises only the Pages, professional accounts, and official business channels it owns or manages.
Messages from linked Instagram professional accounts through official Meta APIs.
Live through the official WhatsApp Cloud API, with signed Meta webhooks, customer-service-window controls, approved templates, and opt-out handling.
Official production channel
WhatsApp Cloud API is live in Rudood.
Business-owned WhatsApp numbers connect through Meta's official platform. Rudood does not use Baileys, WhatsApp Web, unofficial transports, or QR automation in production.
- The business keeps ownership
Each customer owns its WABA, phone number, Meta payment arrangements, approved templates, and customer opt-ins.
- Scoped channel access
Meta Embedded Signup grants only the permissions Rudood needs to operate the channel through signed Meta webhooks and platform controls.
- AI assistance with human handoff
Optional business-specific AI is identified to customers and keeps a prompt route to a person.
- Approval-aware onboarding
Additional onboarding may require Meta Tech Provider verification, Access Verification, and App Review. Calycks and Rudood are not presented as approved until Meta approves them.
Clear responsibility
AI can assist. Your team stays in control.
Automated assistance is configurable and disclosed. A customer can request a person, and the conversation can move to a human without losing its context.
AI assistance is optional and configurable by each business.
Automated assistance is disclosed and supports human handoff.
Businesses remain responsible for content, permissions, consent, and messaging.
Rudood does not access personal Facebook or Instagram inboxes.
Data and security
Business data is used to provide the enabled service.
Rudood does not sell Meta Platform Data or use it for advertising. WhatsApp Business Solution Data is not used to train shared or general-purpose AI models. Contracted providers process only what is needed to deliver enabled functionality.
- Multi-tenant workspace with business-level access boundaries
- Business channels are connected by an authorised business user
- Product-specific privacy, terms, and deletion information is public
Open reviewer access
Product and legal information, without a login.
Rudood is operated by Calycks Websites Ltd, company number 17192351, registered in England and Wales.
Calycks Websites Ltd · Company No. 17192351
128 City Road, London, EC1V 2NX, United Kingdom · info@calycks.co.uk
Bring the next customer conversation into focus.
Open Rudood to explore the customer-messaging workspace.