Customer messaging SaaS by Calycks Websites Ltd

RUDOOD

Rudood brings business conversations into one clear workspace.

Manage customer messages from Facebook Messenger and linked Instagram professional accounts, combine AI-assisted replies with human handoff, and turn conversations into orders, bookings, follow-ups, and CRM activity.

  • Business-owned channels
  • Configurable AI assistance
  • Human handoff
Rudood shared inbox
Shared inbox
AM
Amina MarketOrder follow-up
NC
North ClinicHanded to Sarah
ST
Studio TwentyAI-assisted draft
Amina MarketMessenger
Handed to Sarah
10:42
AI-assisted draft
Order follow-up
Supported use

Built for customer service, not unsolicited bulk messaging.

Each business authorises only the Pages, professional accounts, and official business channels it owns or manages.

Facebook Messenger

Customer conversations from authorised business Pages through official Meta APIs.

Instagram

Messages from linked Instagram professional accounts through official Meta APIs.

WhatsApp

Official WhatsApp Business Platform integration is in progress.

Clear responsibility

AI can assist. Your team stays in control.

Automated assistance is configurable and disclosed. A customer can request a person, and the conversation can move to a human without losing its context.

  • AI assistance is optional and configurable by each business.

  • Automated assistance is disclosed and supports human handoff.

  • Businesses remain responsible for content, permissions, consent, and messaging.

  • Rudood does not access personal Facebook or Instagram inboxes.

Data and security

Business data is used to provide the enabled service.

Rudood does not sell Meta Platform Data or use it for advertising. Relevant data may be processed by contracted service providers where needed to deliver enabled functionality.

  • Multi-tenant workspace with business-level access boundaries
  • Business channels are connected by an authorised business user
  • Product-specific privacy, terms, and deletion information is public

Bring the next customer conversation into focus.

Open Rudood to explore the customer-messaging workspace.

Open Rudood